Generations Behavioral Health - Geneva, Visitor Information

Transforming the way older adults are treated for
BEHAVIORAL HEALTH CARE

Generations Behavioral Health - Geneva

Visitor Information

Welcome to Generations Behavioral Health - Geneva

We here at Generations Behavioral Health - Geneva would like to take this opportunity to provide you with some
information about our facility to better assist you while your loved one is in our care.

We are a small 16 bed facility that focuses on the individual's mental health needs.
We have designed our hospital to encourage family participation.

We ask that you please take the policies put in place by the facility seriously, as they were all
established with safety in mind for the patients, staff, and visitors.
If you have any questions, please contact the patient advocate or nursing staff.


We aim to make the stay of your loved one as pleasant and rewarding as possible.

Confidentiality

Patients at Generations Behavioral Health will be assigned a 4 digit pin number upon admission to distribute
to friends and family members that they wish to speak to and visit with.
If the pin number cannot be verified, visitors, calls and gifts will be intercepted by staff members.

Visiting

Upon arriving to the facility, you will be asked to sign a visitor log and wear a visitor's badge. Leave cell phones and
personal belongings
outside the facility. This badge must be visible during the length of your stay. Upon exiting the building,
you will sign the badge back in at the desk. Please note that you must have the patient assigned pin number in order to enter the
hospital. No weapons are permitted on the Generations premises.


Gift Policy

All packages that are delivered or brought to the hospital will need to be accompanied by the
patient's pin number and will be searched for security and safety reasons. Items that are deemed unsafe
will be refused. Check with the nursing staff for appropriateness, prior to bringing in belongings or sending gifts.


Laundry

We encourage our patients to wear their own comfortable clothing, as they will be active during
the day. Laundry facilities are available but laundry may also be given to family members
to be laundered and returned. Laundry bags will be inspected upon returning to the facility. Tags
labeled with patient initials is highly encouraged. Items will be logged and assessed for appropriateness.

Visiting Hours

General visiting hours are from 4:00pm - 7:00pm daily.

To avoid disruption of activities, groups and therapy sessions we encourage visitors to adhere to the posted hours.

Please note that you will need the patient's pin number to receive an authorized visitors badge when signing in
at the desk. Only visitors that have been given a pin number will be permitted in the hospital.